Introduction
Welcome to The Eminent by Ramky website. We respect your privacy and are committed to handling your personal information responsibly and transparently.
This website is operated for project information, marketing, enquiry management and customer-assistance purposes by an authorised channel partner for Ramky. By using this website or submitting your information, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide when you fill out an enquiry form, request a brochure, ask for a callback, book a site visit or communicate with us.
- Your name
- Mobile or telephone number
- Email address
- Preferred property configuration or budget
- Site-visit preferences and enquiry details
- Any message or information you submit to us
We may also automatically receive limited technical information such as your browser type, device type, IP address, approximate location, pages visited, referral source and interaction data.
How We Use Your Information
The information collected through this website may be used to:
- Respond to your property enquiry
- Share project details, brochures, plans and pricing
- Arrange calls, meetings and site visits
- Provide updates regarding availability and offers
- Improve website performance and user experience
- Measure advertising and campaign effectiveness
- Prevent misuse, fraud or technical issues
- Comply with applicable legal and regulatory obligations
Where required, we rely on your consent or another lawful basis for processing your personal information.
Cookies & Analytics
This website may use cookies, pixels, tags and similar technologies to remember preferences, understand visitor behaviour, improve performance and evaluate marketing campaigns.
We may use analytics or advertising services provided by third parties, including services associated with search engines, social-media platforms or website-performance tools. These providers may process information according to their own privacy policies.
You can restrict or delete cookies through your browser settings. Disabling certain cookies may affect parts of the website experience.
Information Sharing
We do not sell your personal information. We may share relevant information only when reasonably necessary with:
- The project developer and authorised sales team
- Customer relationship and lead-management service providers
- Website hosting, analytics and advertising partners
- Professional advisers or authorised representatives
- Government or regulatory authorities when legally required
Such parties are expected to use the information only for the purpose for which it was shared and to apply appropriate safeguards.
Data Retention
Personal information is retained only for as long as reasonably necessary to respond to your enquiry, provide requested services, maintain business records, resolve disputes and meet applicable legal or regulatory requirements.
Retention periods may vary depending on the nature of the information, the purpose of processing and legal obligations. Information that is no longer required may be deleted, anonymised or securely archived.
Data Security
We use reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure. You should avoid submitting confidential financial information, passwords or sensitive identification documents through general enquiry forms unless specifically requested through a secure channel.
Your Privacy Rights
Subject to applicable law and verification of your identity, you may request to:
- Know what personal information we hold about you
- Correct inaccurate or incomplete information
- Withdraw consent for future communications
- Request deletion of information where legally permissible
- Raise a grievance regarding the handling of your information
You may opt out of promotional communication by using the unsubscribe option where available or by contacting us using the details provided below. Service-related responses to an active enquiry may still be sent when necessary.
Third-Party Links
This website may contain links to maps, social-media pages, payment services, developer websites or other third-party platforms. We are not responsible for the privacy practices, security or content of external websites.
We recommend reviewing the privacy policy of each third-party service before providing personal information.
Children’s Privacy
This website and the property-enquiry services offered through it are intended for adults. We do not knowingly collect personal information from children.
If you believe that a child has submitted personal information through this website, please contact us so that appropriate action can be taken.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website features, service providers or legal requirements.
The revised policy will be published on this page with an updated “Last Updated” date. Continued use of the website after an update constitutes acknowledgement of the revised policy.
Contact Us
For questions, corrections, consent withdrawal or privacy requests, please contact our authorised sales team.